Get answers when your solar company cannot help

Solar Service & Maintenance

REECH supports underperforming, faulted, orphaned, and out-of-warranty systems with structured diagnostics and a practical repair plan.

Discuss your project →

What we help with

Clear options.
Coordinated execution.

Protect system performance

Solar is low-maintenance—not no-maintenance.

A solar system can continue operating while producing less than expected. Monitoring, periodic performance review, condition-based cleaning, and qualified inspection help separate normal seasonal changes from problems that deserve attention.

01

Higher bills and costly utility true-ups

Without active monitoring and bill review, a failed inverter, microinverter, optimizer, communication device, or tripped breaker may reduce production for weeks or months. The homeowner may buy more electricity from the utility and, when the account uses an annual true-up structure, face a much larger balance than expected—potentially costing thousands of dollars in severe or long-running underproduction cases.

02

Soiling blocks available sunlight

Dust, pollen, ash, bird droppings, leaves, and nearby construction or traffic residue can reduce the light reaching the modules. The impact varies by roof pitch, weather, location, and the type of buildup.

03

Alerts and warranty issues can age

Ignoring recurring alerts can extend system downtime and delay the documentation, troubleshooting, serial-number verification, and manufacturer coordination often needed for a warranty claim or equipment replacement.

04

Small visible concerns may become repairs

Periodic inspection can identify damaged wiring or conduit, loose components, pest activity, vegetation, debris, corrosion, or roof-area concerns before they become more disruptive or expensive to coordinate.

Module hot-spot damage

Cracks and damaged cells can become concentrated heat problems.

Spiderweb or microcracks, damaged cells, heavy localized soiling or shade, failed bypass components, and broken electrical pathways can force current through a smaller active area. That resistance can create a hot spot—a localized high-temperature area associated with power loss and module failure.

  • Burned, browned, or discolored cells and backsheet areas
  • Damaged busbars, interconnect ribbons, solder joints, or cell pathways
  • Spiderweb cracking, fractured glass, and electrically isolated cell sections
  • Accelerated encapsulant, backsheet, and connection degradation
  • Reduced module output, repeated alerts, ground faults, or shutdowns

Important: Visual damage does not establish the full electrical condition. Qualified testing may include monitoring review, voltage and current checks, insulation or ground-fault testing, thermal imaging under suitable operating conditions, and manufacturer-specific procedures. Damaged modules should not be walked on, opened, or handled by an unqualified person. NREL identifies cracked cells as a cause of electrical hot spots associated with power loss and module failure ↗

Solar-panel cleaning

Clean for a reason—not just for looks or aesthetics.

Rain can rinse many systems, but Southern California's dry periods, dust, pollen, ash, bird activity, coastal residue, and nearby traffic or construction can create site-specific buildup. REECH reviews production and visible conditions to recommend cleaning when it can provide a practical benefit.

  • Establish a production baseline before and after service
  • Use module-safe methods and appropriate water quality
  • Avoid abrasive tools, harsh chemicals, and unsafe roof access
  • Combine cleaning with a visual system and roof-area check
Do not wait for the utility bill to become the alarm.Start with monitoring enrollment or a remote performance diagnostic.
Request system support →

Systems we support

Manufacturer and provider-system experience.

REECH services and supports systems associated with leading solar, battery, monitoring, and finance providers. REECH and its partners are certified with Tesla, Enphase, and SolarEdge manufacturer systems.

SunrunSunPowerSolarEdgeLGTeslaSunnovaGoodLeapEnphaseFranklinSMA

Orphaned and unsupported systems

Your original solar company is gone.
Your system still needs support.

SunPower Corporation filed Chapter 11 in August 2024, and Sunnova filed Chapter 11 in June 2025. REECH helps affected homeowners document their equipment, restore monitoring, diagnose production problems, coordinate manufacturer support, and develop a practical service plan.

We also assist Sunrun customers seeking independent diagnostics or service coordination when their original installer, dealer, or service channel is unavailable or unresponsive.

How it works

A straightforward path forward.

01

Collect equipment, monitoring, and utility information

02

Diagnose remotely or schedule an on-site inspection

03

Document findings and recommended priorities

04

Coordinate repairs, warranty support, or maintenance

Ready for a clearer next step?

Speak with REECH about your home, system, or project.